Refund Policy
Refund Policy
At Sunrise Drivers LLP ("Sunrise Drivers," "we," "us," or "our"), we are committed to providing reliable and high-quality driver services. Our goal is to ensure that you have a smooth and hassle-free experience. This policy explains how we handle refunds and exchanges.
We do not offer refunds for our services once a booking has been made and a driver has been assigned. Since we provide professional drivers for permanent hiring, the service is considered delivered once the booking is confirmed.
However, we understand that unexpected situations may arise, such as:
- ✔ The assigned driver does not meet your expectations.
- ✔ The driver leaves unexpectedly before completing the agreed service period.
In such cases, while a refund is not possible, we do offer an exchange option to ensure you receive the best service.
Exchange Policy
If you are not satisfied with the driver assigned to you or if the driver is unavailable due to unforeseen reasons, we will arrange a replacement driver based on availability.
To request a driver exchange, please contact us as soon as possible. We will make every effort to find a suitable replacement that meets your requirements.
How to Request an Exchange
If you need to exchange your driver, please reach out to us at:
Email: admin@sunrisedrivers.com
Contact Number: +91 7407770999
- ✔ Your name and contact details
- ✔ The booking details
- ✔ The reason for the exchange request
Need Help?
If you have any questions or concerns about our refund and exchange policy, feel free to contact us. We are here to assist you and ensure that you receive the best service possible.
Email: admin@sunrisedrivers.com
Contact Number: +91 7407770999
Thank you for choosing Sunrise Drivers LLP!